Every Kowhai roof restoration is covered by two Warranties... 

Workmanship Warranty

Kowhai Franchisees provide a 5-year workmanship warranty consistent with the Fair-Trading Act and Consumer Guarantees Act. These Acts require that goods and services meet minimum guarantees, including:

·         Goods and services must be of acceptable quality.

·         Repair facilities, refunds, or replacements must be available for a reasonable period if goods or services are faulty or substandard.

If a leak occurs as a direct result of our restoration process, it will typically become evident within days or weeks of completion. Problems arising months or years later are generally due to the failure of other roofing elements, not our franchisees workmanship.

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Product Warranty

Kowhai Roof Coatings Ltd, as the product supplier, offers a 12-year Product Warranty on the coatings applied as part of the roof restoration. 

This warranty covers loss of adhesion through flaking, peeling or blistering.

After 12 years, some fading is normal and how much depends on your location and environmental conditions.

Just like a new car, your roof requires simple, regular maintenance to keep it in top condition and to ensure your warranty remains valid.

We recommend the full T&Cs are carefully read.

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Both our Workmanship and Product warranties are prorated and transferable, provided the required maintenance has been carried out.

For a full copy of the Kowhai Workmanship and Product Warranty, please refer to the Terms & Conditions included with your quotation or click here to download a copy.